Terms and Conditions

By accessing or using this website you agree to these Terms and Conditions. If you do not agree, please do not use the website.

This website is operated by Ontario Window Replacement as an online lead-generation and homeowner inquiry platform. We do not manufacture, sell, supply, install, inspect or service windows, and we do not perform construction work.

Any contractor, installer, dealer or service provider that may contact you is an independent third party. They are not our employees, agents, partners, joint venturers or representatives, and we do not control their work, pricing, scheduling, staffing, products or conduct.

Any agreement, quote, contract, deposit, warranty or payment is strictly between you and that provider. We are not a party to it.

We do not guarantee: the availability of any service in your area; that you will be contacted; the accuracy of any estimate; contractor licensing, insurance, WSIB coverage, certification or workmanship; product performance; energy savings; rebate or incentive eligibility; financing approval; timelines; or pricing.

We do not vet, verify, endorse, certify, recommend or guarantee any third-party provider. You are responsible for independently reviewing credentials, insurance, references, warranties and contract terms before hiring anyone.

• You must be the property owner or authorized to request work for the property.
• You must provide accurate, current and complete information, and only submit contact details you are entitled to provide.
• You must not use the website unlawfully, submit false requests, scrape content, or interfere with the website’s operation or security.

By submitting a request and providing the consents shown on the form, you agree that we and one or more participating providers may contact you at the telephone number and email address you supplied, including by SMS and, where you have consented, by automated or pre-recorded means. Consent is not a condition of purchase. Message and data rates may apply. You may opt out at any time.

All content on this website, including text, layouts, graphics, illustrations and logos, is owned by us or our licensors and may not be copied, reproduced or redistributed without written permission.

This website may link to third-party websites. We are not responsible for their content, availability, products, services or privacy practices.

The website and all information on it are provided “as is” and “as available”, without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement, to the fullest extent permitted by applicable law.

To the fullest extent permitted by applicable law, we are not liable for any indirect, incidental, special, consequential, punitive or exemplary damages, or for any loss of profits, data, goodwill or business, arising from your use of the website or from any dealings with a third-party provider. Nothing in these terms limits liability that cannot be limited under applicable law.

You agree to indemnify and hold harmless Ontario Window Replacement and its directors, officers and personnel from claims, losses and expenses arising out of your misuse of the website, your breach of these terms, or your dealings with a third-party provider.

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario. The courts of Ontario have exclusive jurisdiction over any dispute, subject to any non-waivable consumer protection rights.

We may update these terms at any time by posting a revised version on this page. Questions can be sent through our contact page, or to 1338 Wellington St. W, Ottawa, ON K1Y 3B7. Our Privacy Policy also forms part of these terms.